Privacy Policy

1. General Information

1. This policy applies to our website, which you can find at: haldexserwis.eu
2. The website operator and personal data administrator is: Volodymyr Kurtyak Open Way Biskupice 246/4 32-020 Biskupice
3. You can reach the operator via email at: info@haldexserwis.eu
4. The operator acts as the Administrator for your personal data that you voluntarily provide on the website.
5. The website uses personal data for the following purposes:
   • Handling inquiries via the contact form
   • Fulfilling ordered services
   • Presenting offers or information
6. The website collects information about users and their behavior in the following ways:
   1. By voluntarily entering data into forms, which then gets stored in our systems.
   2. By storing cookie files (you know, 'cookies') on your devices.

2. Our Data Protection Methods

1. Login and personal data entry points are secured with SSL certificates at the transmission layer. This ensures that any personal and login data you enter on the site is encrypted on your computer and can only be read on our target server.
2. We periodically change our administrative passwords.
3. To protect your data, we regularly perform backups.
4. A crucial part of data protection involves regularly updating all software we use for processing personal data, especially ensuring consistent updates of our programming components.

3. Hosting

1. Our website is hosted (technically maintained) on cal.pl's servers.
2. To ensure technical reliability, the hosting company maintains server-level logs. These may include:
   • resources identified by URL (addresses of requested resources – pages, files),
   • time of query arrival,
   • time of response dispatch,
   • client workstation name – identification carried out via the HTTP protocol,
   • information about errors that occurred during HTTP transaction processing,
   • the URL of the page previously visited by the user (referer link) – if you came to our Service via a link,
   • user's browser information,
   • IP address information,
   • diagnostic information related to the self-service ordering process via the registrars on the site,
   • information related to handling emails sent to and by us.

4. Your Rights and Additional Information on Data Usage

1. Sometimes, we might need to share your personal data with other parties. This happens if it's essential to fulfill our agreement with you or to meet our legal obligations. These groups of recipients include:
   • couriers
   • postal operators
   • insurers
   • law firms and debt collectors
   • banks
2. Your personal data will be processed by the Administrator only for as long as needed to carry out related activities as defined by specific regulations (like accounting). When it comes to marketing data, we won't process it for more than 3 years.
3. You've got the right to ask the Administrator for:
   • access to your personal data,
   • to get it corrected,
   • to have it deleted,
   • to restrict its processing,
   • and to transfer your data.
4. You also have the right to object to the data processing mentioned in point 3.2, especially when it comes to your personal data being processed for the Administrator's legitimate interests, including profiling. Just a heads-up, this right to object might not apply if there are strong legal reasons for processing that outweigh your interests, rights, and freedoms, particularly when it's about establishing, pursuing, or defending legal claims.
5. If you're not happy with the Administrator's actions, you can totally file a complaint with the President of the Personal Data Protection Office at ul. Stawki 2, 00-193 Warsaw.
6. Giving us your personal data is optional, but you'll need to provide it for the Service to work properly.
7. Just so you know, we might use automated decision-making, including profiling, for you. This helps us provide services under our agreement and allows the Administrator to do direct marketing.
8. We don't transfer personal data to or from third countries, as defined by data protection laws. Basically, we keep your data within the European Union.

5. Info in Forms

1. Our Service collects info you voluntarily provide, including personal data, if you choose to share it.
2. The Service might save details about your connection parameters (like timestamp and IP address).
3. Sometimes, our Service might save info that helps link the data you put in a form to your email address. If that happens, your email address will show up within the URL of the page where you filled out the form.
4. The data you provide in a form is processed for the specific purpose of that form. For example, it could be for handling a service request, commercial contact, or service registration. Don't worry, the form's context and description will always clearly tell you what it's for.

6. Your Comments

1. When you leave a comment, review, or feedback on our site, we collect the info you see in the comment form, plus your IP address and browser signature. This helps us catch any spam.

   We might send an anonymized string (also known as a hash) created from your email address to the Gravatar service. This is just to check if you're using it. You can find Gravatar's privacy policy here: https://automattic.com/privacy/. Once your comment gets approved, your profile picture will be publicly visible right next to your comment.

7. Admin Logs

1. We might log info about how users behave on our service. This data helps us manage the service.

8. Key Marketing Techniques

1. We use Google Analytics (Google Inc., based in the USA) for website traffic analysis. We don't share personal data with Google; only anonymized info is sent. This service relies on cookies stored on your device. For user preference data collected by Google's ad network, you can review and edit cookie-related info using this tool: https://www.google.com/ads/preferences/
2. We use remarketing techniques to tailor ads based on your website behavior. While this might seem like we're tracking your personal data, we actually don't share any personal info with ad operators. For this to work, you need to have cookies enabled.

9. Cookie Information

1. Our website uses cookies.
2. Cookies (also known as "ciasteczka") are small pieces of data, specifically text files, stored on your device to help you use our website. They typically include the name of the website they came from, how long they'll be stored on your device, and a unique ID.
3. The website operator is the entity that places cookies on your device and accesses them.
4. We use cookies for the following:
   1. To keep your session active after you log in, so you don't have to re-enter your login and password on every page;
   2. To achieve the goals outlined above in the "Key Marketing Techniques" section;
5. Our website uses two main types of cookies: "session" cookies and "persistent" cookies. "Session" cookies are temporary files that stay on your device until you log out, leave the website, or close your browser. "Persistent" cookies remain on your device for a set period, as defined in the cookie parameters, or until you delete them.
6. Web browsing software (your browser) usually allows cookies to be stored on your device by default. You can change these settings. Your web browser lets you delete cookies. You can also set it to block cookies automatically. Check your browser's help or documentation for more details.
7. Limiting cookie usage might affect some functionalities available on our website.
8. Cookies placed on your device may also be used by our partners, specifically companies like Google (Google Inc., based in the USA), Facebook (Facebook Inc., based in the USA), and Twitter (Twitter Inc., based in the USA).

10. Managing Cookies – How to Give and Withdraw Consent

1. If you don't want to receive cookies, you can change your browser settings. Just a heads-up, disabling cookies essential for authentication, security, or maintaining your preferences might make it harder, or even impossible in extreme cases, to use our website.
2. To manage your cookie settings, pick your browser from the list below and follow the instructions:
   • Edge
   • Internet Explorer
   • Chrome
   • Safari
   • Firefox
   • Opera

   Mobile devices:

   • Android
   • Safari (iOS)
   • Windows Phone