Terms and Conditions
Terms of Service
1. General Information
1.1. These Terms of Service lay out the rules for using our website and for our controller repair services.
1.2. Our services are provided by Volodymyr Kurtyak Open Way, located at Biskupice 246/4, 32-020 Biskupice, with VAT ID: PL6832088592.
1.3. You can reach our service team via the contact form, email, or by phone.
2. Scope of Services
2.1. We offer diagnostics, repair, and maintenance services for electronic control units.
2.2. Our agreement covers performing a repair service, not selling a new product.
2.3. You can find the detailed scope of services on each product page.
3. Placing an Order
3.1. Orders are placed directly through our website.
3.2. By placing an order, you're entering into an agreement for our service and accepting these Terms of Service.
3.3. Customers need to provide accurate contact details and ship the device to the address we provide.
4. Service Process
4.1. Every device goes through an initial diagnostic check.
4.2. The final scope of work and service cost will depend on the device's technical condition.
4.3. If we need to do extra work beyond the standard scope, we'll let you know and ask for your approval before proceeding.
4.4. If you don't approve the extended work, the service will conclude after diagnostics.
5. Payments and Billing
5.1. The price shown on the product page is the maximum standard cost for the service.
5.2. Billing will be based on the actual work we perform.
5.3. For detailed payment and billing rules, check out our Payment and Returns Policy.
6. Complaints
6.1. Customers have the right to file a complaint according to applicable legal provisions.
6.2. You can find the detailed rules for submitting and handling complaints in our Complaints Policy.
7. Warranty
7.1. All services come with a warranty, as outlined in our Warranty Policy.
8. Liability
8.1. We're only responsible for the scope of the service we perform.
8.2. We can't be held liable for issues unrelated to our service, especially those stemming from prior damage, improper use, or external factors.
9. Personal Data
9.1. We process personal data in line with our Privacy Policy.
10. Final Provisions
10.1. For anything not covered here, current legal regulations apply.
10.2. These terms and conditions might change, but any updates won't affect orders placed before they came into effect.
10.3. You can always find the latest version of our terms on the website.
By placing an order, you're agreeing to these terms and conditions, along with our related policies.
By using our service and placing an order, you agree to these terms and conditions and confirm you've reviewed: